Privacy Policy
Last Updated: March 2025
At miravonexiq, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget negotiation services and educational programs.
We're based in Australia and comply with the Privacy Act 1988, including the Australian Privacy Principles. This means we follow strict guidelines about handling your data.
Information We Collect
When you interact with miravonexiq, we collect different types of information depending on how you use our services. Here's what we gather and why:
Personal Information You Provide
- Contact details including your name, email address, phone number, and postal address when you register for programs or reach out to us
- Financial information related to your budget negotiation goals, spending patterns, and financial objectives to help us provide relevant guidance
- Professional background such as your current role, industry, and career stage to tailor educational content appropriately
- Payment information when you enroll in paid programs, though we use secure third-party processors and don't store full card details
- Communication records including emails, phone calls, and messages you send to our support team
Technical Information We Collect Automatically
Like most websites, we automatically collect some technical data when you visit miravonexiq.com:
- Device information including your IP address, browser type, operating system, and screen resolution
- Usage data showing which pages you visit, how long you stay, and what links you click
- Cookies and similar tracking technologies to remember your preferences and analyze site performance
How We Use Your Information
We're not in the business of selling your data. Everything we collect has a specific purpose tied to improving your experience with our budget negotiation services:
Purpose | What This Means |
---|---|
Service Delivery | Providing the educational programs, resources, and support you signed up for |
Communication | Sending updates about your enrollment, program changes, and responding to your questions |
Personalization | Tailoring content and recommendations based on your goals and progress |
Improvement | Analyzing how people use our site to make it better and more useful |
Legal Compliance | Meeting our obligations under Australian law and protecting against fraud |
We occasionally send marketing emails about new programs or resources, but you can opt out anytime. There's an unsubscribe link in every email we send.
Sharing and Disclosure
We don't sell or rent your personal information to third parties. Period. However, we do share limited data with trusted partners in specific situations:
Service Providers
We work with companies that help us run miravonexiq effectively. These might include payment processors, email service providers, and hosting companies. They only get the data they need to do their job, and they're contractually required to keep it secure.
Legal Requirements
Sometimes we're legally required to share information with government agencies or law enforcement. This happens when there's a valid court order, to prevent fraud, or to protect someone's safety.
Business Transfers
If miravonexiq is acquired or merges with another company, your information may be transferred as part of that deal. We'd notify you beforehand and explain any changes to how your data is handled.
Partner Organizations
We occasionally collaborate with other educational institutions or financial organizations for events and programs. When this happens, we'll always ask for your explicit consent before sharing any personal details with these partners.
Your Rights and Choices
Under Australian privacy law, you have substantial control over your personal information. Here's what you can do:
- Access your data by requesting a copy of the personal information we hold about you, free of charge in most cases
- Correct inaccuracies by asking us to update information that's wrong or outdated
- Delete your account and associated data, with some exceptions for legal or legitimate business purposes
- Object to certain processing activities, particularly for marketing purposes
- Withdraw consent for optional data uses at any time without affecting your access to our services
- Lodge a complaint with the Office of the Australian Information Commissioner if you're unhappy with how we handle your data
To exercise any of these rights, send us an email at support@miravonexiq.com. We'll respond within 30 days and verify your identity before making changes to protect your account security.
Data Security and Retention
How We Protect Your Information
We use industry-standard security measures to protect your data from unauthorized access, loss, or misuse. This includes encryption for sensitive information, secure servers, regular security audits, and restricted access to personal data within our team.
That said, no system is completely bulletproof. While we do everything reasonable to protect your information, we can't guarantee absolute security. Using strong passwords and keeping your login details private helps too.
How Long We Keep Your Data
We keep your information only as long as necessary for the purposes outlined in this policy. Here's a rough breakdown:
- Active account data is retained as long as your account remains open and for 12 months after closure
- Financial records are kept for seven years to comply with Australian tax laws
- Marketing communications records are retained until you unsubscribe, then deleted within 90 days
- Technical logs and analytics data are typically deleted after 24 months
When we delete data, we do so securely to prevent recovery or reconstruction.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on miravonexiq.com. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.
Types of Cookies We Use
- Essential cookies that make the website function properly, like keeping you logged in
- Analytics cookies that help us understand which pages are popular and where people encounter problems
- Preference cookies that remember your settings and choices
You can control cookies through your browser settings. Blocking all cookies might affect how our site works, but essential functions should still be accessible.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
The date at the top of this policy shows when it was last updated. We encourage you to review it periodically to stay informed about how we're protecting your information.
Questions About Privacy?
We're here to answer any questions about how we handle your personal information. Don't hesitate to reach out.